Cookie Cutters-Loveland, CO (1083 reviews)

Comment

I used to love coming here but the last two times I’ve come my sons haircut look terrible. It isn’t even, not being trimmed around the ears and not trimming the front. Very disappointed. I’m not sure why they replaced all the staff, the ones before were great and seemed to know what they were doing.

Comment

One of your employees, Sarah, had given me a coupon/card for $4 off a haircut in July. It expired the last day of August so I booked my son's next haircut for August 30th. I had the coupon/card in my purse for over a month and unfortunately, it must have fallen out because it was no where to be found the day of our appointment. The girl who cut my son's hair this time was hesitant to just take $4 off. She called her manager and they agreed to give me just $2 off. That may not seem like much but when you're a single parent who is struggling financially, every penny counts. Seems ridiculous that a company that charges so much for a single child's haircut can't just honor a customer's word and take $4 off. I would have waited longer for his next haircut if I hadn't of been given that coupon/card. And I'm not sure I will return. It's the principal of the matter. My son never even gets much hair cut and he doesn't get it styled. $21 + too is way too much to charge for buzzing a boy's head. We come for the experience. But not sure we will anymore.