Cookie Cutters-Springfield, MO (1635 reviews)

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They did amazing. I was very concerned that they wouldn't be able to cut his hair because he is a touch me not.

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My sons haircut was mediocre. It was uneven in spots and was not cut quite how I had asked. During his cut the salon got swamped with kids and it became so loud with kids running and screaming everywhere. I couldn’t wait to leave.

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The hairdresser never told us her name. Never asked my son's name. Did nothing to make him feel comfortable. I wish I had walked out in the beginning because she was extremely rough, grabbing his shoulder and head. The haircut was not what I wanted because she never really clarified. She kept saying to my ONE YEAR OLD, "stop moving!" which is a ridiculous thing to say to a one year old freaking out because you haven't said one encouraging thing to him. My son has never cried for a haircut the way he did today. If you are in a kid business, I suggest training staff to deal with kids. For example, introduce yourself to the child. Move with the child as you cut their hair instead of yelling "quit moving, silly." We will never be back. Horrendous. Wish I could get my money back and regret leaving a tip for such a mean "hairdresser."

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My son has had an exceptional haircut the last two times we have been to the salon. It helps that we have been able to have the same excellent hair stylist both times. She has done an excellent job knowing how to quickly give him an excellent haircut.

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I felt so bad for the lady cutting my 2 year olds hair. He says not corroperating in the least bit because he was mad that he had to get off the slide, which he was playing on while we were waiting to be called. He was crying and screaming, it was kind of awful. But she handled it very well, she was quick and the other ladies tried to make him happy too, it wasn't working but the effort was so very much appreciated. I think maybe if we can come closer to the time of our appt to where he doesn't get to play on the slide until after, that may help.but I was so grateful to all of them for helping out and I'm so so sorry that you had to do that at all. And to top it off, she still made his hair look good. Lol! It made me feel better because instead of giving us evil looks or complaining that he was acting that way, we were getting smiles, laughs, offered help.. I loved that and it helped me if anything lol so again, thank you so very much for putting up with us! I hope next time will be better!

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I was slightly unsatisfied. My daughter's hair was wild and I needed a haircut that would keep her hair out of the way. She is young but this is a place for little ones. The lady tried for like 5 minutes, trimmed a little off, and then was done but I was still charged $15 for just a little trim.