Cookie Cutters-Lehi, UT (1699 reviews)

Comment

Overall it was very nice. They were kind but lacked some of the authentic excited energy kids sometimes need.

Comment

We always have a great experience at Cookie Cutters! We bring our preschoolers here, and they love it. The fun seats, tvs, and friendly staff (along with the balloon and sucker at the end) have our kids excited every time we go. It feels like the American fork location is understaffed, but I always see the hiring sign out front, so it seems like they’re trying to fix that.

Comment

The girl who cut my son's hair was VERY quick, but not in a good way. She was going so fast that she nicked him and gave him razor burn, which we've never had happen before. Also, after she did the first be swoop with the buzzer, I asked her if she was planning to layer her way up, she said yes, but did not. My son was in tears after we left, both from discomfort of the razor burn, and the style of the haircut itself. I think there was a miscommunication about what we wanted, so I don't overly fault her for the cut. But she certainly did not take her time and do a careful and thorough job, and to nick a little kids during the cut due to carelessness and rushing is not okay. Also, the "fun seats" are very run down and looking. The seats are pealing and look pretty trashy. It just didn't feel clean and well kept inside. We have been here before, but sadly, this time was disappointing enough that we will not go back.

Comment

We love cookie cutters! My only complaint is that there is hair all over the playground area. I’m sure it’s hard to keep clean, it just gets all over my kids shoes and clothes!

Comment

McKenna is awesome! The front desk person wasn’t friendly at all.

Comment

This was my 2.5 year old’s first “big boy” haircut. He was screaming and crying, but Weston was AMAZING. He did the haircut in maybe 10 minutes, was super calm and kind, and did a fantastic job with the haircut. My son got a balloon and a sucker afterward. Those helped him a lot. He also loved before and after his haircut, playing on the slide.