Cookie Cutters-Lehi, UT (1699 reviews)

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The salon is disgusting! It looks like it hasn’t been cleaned in a couple years hair build up especially on the slide area. Under the benches and windows you can see clearly the hair and dust is disgusting and thick. My little boy tripped on the stairs to the slide and hit his mouth and came over to me with a mouth full Of hair!!!! Your salon needs to be deep cleaned professionally! No place like this should be allowed to be as dirty as your store is. Especially given that it is a salon where hygiene is a must.

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I usually love coming here and the haircuts are great. My older son Nash had a great haircut today and it turned out very cute as usual. However we had a different stylist for my toddler who II hadn’t seen before and the cut turned out so bad… it’s so uneven and looks awful. I kept asking her to fix things and she just made it worse and didn’t seem like she knew what she was doing… disappointed.

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Had an appointment at 4 p.m. was finally seated for haircut at 4:35. there were tons of kids waiting for hair cuts, running around and putting chairs down the slide. It was zoo like.

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Didn't get a hair cut until half an hour after our appointment time which doesn't do well with a 1.5 year old. But the girl did a good job.

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I love takingy son to Cookie Cutters because they are so great with.! This last experience however as not pleasant. The stylist missed and buzzed his ear on accident and it bled. Twice. Because my son is only two, he was very scared and didn't want to finish the haircut. The stylist was impatient and annoyed by his negative response. She did not apologize for her mistake nor do anything to try and reassure my toddler. I was disappointed. I will be back but will request a different stylist.

Comment

Had to wait over 30 mins even though we had an appointment! And it's always dirty with hair everywhere but they always do a good job!