Cookie Cutters-Lehi, UT (1699 reviews)

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I set up my appointment over the website and time I chose and was sent a e-mail confirming wasn't what they had in their computer. They did handle it well though. The lady who cut my sons hair didn't look at the photo I showed her and told me that she is used to cutting the same style and didn't look at the photo.

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Both time I got my 4 year olds hair cut they did a tori let job and it was all choppy looking and the other one they just shaved it all off and he looked terrible and it's too expensive for a small child's hair cut

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This was our first time. The stylist was distracted with answering the phone during my son's haircut. I was not impressed that the focus was not on my son and his haircut- I felt I paid too much for her distraction.

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Usually we have a decent experience at cookie cutters in Lehi. The owners are especially nice and good at what they do. I feel the services are a little overpriced, but we keep coming back because of the friendliness of the staff. Our last experience, however was sub par. The lady who cut my son's hair wasn't very friendly and rushed through his cut. She cut his hair much shorter than I had wanted/asked her to. I felt like she was in a hurry to finish up and didn't care. Our last experience had me wondering if I should keep coming back.

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I had to move my appointments to a day earlier a few weeks ago. The man that moved it only moved one child (after confirming that he got all 3). Luckily Alexis came in for the rescue and some how pulled it off even though there was no room on the schedule. She always does a great job with my kids and I prefer her over anyone. The store is always super grimy. It needs a facelift, it’s giving 1990s McDonald’s vibes. The bathroom is my least favorite because they don’t have towels and I won’t touch a hand dryer because it just spreads more germs.