Cookie Cutters-Los Angeles (Brentwood) (222 reviews)

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Horrible experience, did not listen to anything I said. Was doing their own thing. I will never come back here again

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Horrible found Haircut, did not listen to anything I said, I was doing their own thing

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We asked for a haircut and she did a complete different haircut on my son.

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Letty was terrible. I will never let her but my son’s hair again. I’ve never had to hold my son down while he screamed. He’s been having bad dreams all night waking up screaming. He always sleeps through the night. She is a horrible woman to treat a 1.5 year old like like. Shame on you for employing a woman like this. And his hair is all crooked. I feel robbed. Yunice is amazing and we will never go to Letty again.

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It was not what I was expecting. It was so rushed. She was a nice lady but didn’t seem to have very much experience with little kids. Took my son for his first hair cut and it was not a pleasant experience for him. The second she sprayed his head he was freaked out. I did notice he was the only one who didn’t get cartoons ,playing on tv, in his station. She was in such a hurry to finish. Didn’t try to play or distract him in any way like the other hairstylist I saw. I definitely regretted my decision the minute we left. Should have waited until he was a little older. I most likely will not be returning to this place. I was very disappointed.

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She chopped all his hair after I told her exactly what he gets. She was borderline physically abusive and kept grabbing his neck and head and reprimanding him when he wasn’t even moving. Even AFTER I told her to stop. Said he would’ve gotten a better cut if she was having a better day. 💯 mentally unstable and looks like she learned how to cut hair during her stint in prison. Then on the way out said “in light of all the things going on in the world, a bad haircut doesn’t matter”.