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Cookie Cutters-West Chester, PA


Cookie Cutters-West Chester, PA (478 reviews)



1516 Paoli Pike, Suite P, West Chester, PA, 19380, United States

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Visit the Cookie Cutters-West Chester, PA website




You can book at Cookie Cutters-West Chester, PA West Chester online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-West Chester, PA staff member and book from the dates available.


At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with Lollipops and balloons to put your child at ease through the entire haircut experience. Children can play on our playland before and after thier cut to make thier experience even more fantastic!


We strive to provide quality service in a stress free environemnt for children and parents.


Reviewed by 478 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-West Chester, PA were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 7:00 PM
TUE 9:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 9:00 AM to 7:00 PM
FRI 9:00 AM to 7:00 PM
SAT 9:00 AM to 5:00 PM
SUN 11:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


Brands Stocked



What our customers are saying about us

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17 Mar 2019
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Ultimate Question (Referral)

Comment

This is our second time coming to Cookie Cutters. The first time was a great experience - no complaints. This time, the person we had was extremely rude. First she got visibly annoyed that we asked to switch our kids appointments - we just asked that the older child go first (so the younger one could watch), even though technically, the younger child's name was listed as the first appointment. Their appointments were back to back anyway, so I'm not sure why it bothered her so much but we said 'never mind' when we could tell she was annoyed. The main reason for my bad review though is the way I felt we were treated during the whole process. She got VERY upset with us because my daughter had swim lessons beforehand and it "made her hair sticky and difficult to brush." We had no idea that it would be that much of an issue (I never have a problem brushing her hair after swimming), and even offered to pay to add on a hair wash but she just snapped at us that she didn't have time. She spent a good 10 minutes complaining, and making rude comments even though we kept apologizing. It was embarrassing because it made me feel like she was implying we were bad parents. I'm assuming they were overbooked and only allotted so much time for each kid, which is why extra brushing or a wash would throw off the whole day. She did a great job with the actual haircuts, so it's a shame that we will not be going back based off the service alone.

Response from Cookie Cutters Haircuts for Kids

We are very sorry to hear that your experience was not what we want for our clients. I will be in touch privately.

Posted on 18 Mar 2019



Malvern
11 Jul 2018
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Comment

We’ve been here a number of times...today was our first less than great experience. We had an appt, but due to the number of walk ins vs stylists, there was a wait. The stylist we had was inexperienced and the haircut received wasn’t great (ie I’ll be touching it up myself). Will go back, but will specify stylist in future.

Response from Cookie Cutters Haircuts for Kids

Thank you for letting us know about your experience. We apologize that it did not meet the quality of service that you have received in the past. We will contact you privately. Thank you for your understanding and for your willingness to let us show you the same quality that you have always received in future appointments. We appreciate it!

Posted on 12 Jul 2018



West Chester
23 Oct 2017
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Comment

The salon is clean and very kid friendly. The prices are a little high for a kids cut but they do a great job.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback! Please know Cookie Cutters values our customers and we keep coupons out all the time! Follow us on Facebook, watch sites like Macaroni Kid, yelp and google as well as clipper magazines etc. Also be sure to sign up for special offers online and provide your email so that you receive coupon offers! You’ll find that your experience and quality of service will be at a unbeatable value! Thank you !

Posted on 24 Oct 2017




30 Jul 2018
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Comment

Our stylist was very friendly and patient with the boys!

Response from Cookie Cutters Haircuts for Kids

We are glad that you had a wonderful experience. Thank you for sharing!

Posted on 11 Nov 2018




20 Sep 2017
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Ultimate Question (Referral)

Comment

Vanessa did an excellent job! It should go without saying that a haircut gets completed, but we've had two prior haircuts, both a kids salons, and both times they left a couple spots uneven. Vanessa has mastered the art of wiggly toddler haircuts - no cowlick, ear or neckline left unturned! We'll be returning.

Response from Cookie Cutters Haircuts for Kids

Vanessa and the other stylists are the best! We are so fortunate to have such a great team! Thank you for letting us know that you agree! We look forward to seeing you again! Please eep an eye out for coupons on Yelp, Facebook, Macaroni Kid, other parenting sites and mailers- We will always have a coupon somewhere to make the experience even better!

Posted on 22 Sep 2017




06 Apr 2019
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Comment

Positive experience, work well with kids. Sometimes feels rushed.


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