Cookie Cutters-Greenwood, IN (1890 reviews)

Comment

We had a good experience as usual and haircut turned out great! However the stylist wasn't overly friendly. She didn't go out of her way to connect or socialize with my son. She was by no means rude but lacked a bit on her social ability. Overall we will continue to come to Cookie Cutters for future haircuts.

Comment

We have come to Cookie Cutter's numerous times over the past couple years, and all 3 of my daughters have gotten hair cuts there. Today, there was only one staff member working, and she appeared to be clearly stressed. There was one boy getting ready to get his haircut when we walked in today, so it was not very busy. The environment was not clean today as it has been in the past. Usually, it is very tidy and well kept and has a pleasant feel with music quietly playing in the background. Today, it was completely, uncomfortably quiet. There was hair everywhere. It was very clear that the floor had not been swept in some time. There were piles of hair under and around the play set that made me uncomfortable for me to let my daughter play there while we were waiting. And, the play set itself appeared to be quite unclean. When it was time for my 3 year old to get her hair cut, I walked back to the chair with her, and there were hair clippings all over each station's chair and floor...clearly the floor had not been swept at all today. Then, the hair cutter asked my 3year old how she wanted her hair cut, and never consulted with me. I just had to step in and share what we wanted. The haircut turned out fine, but I was very disappointed in the customer service and the cleanliness of the environment today. This was very different then what we have experienced in the past.

Comment

We always go see Erica. Our son loves her and she is very good with him.