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Cookie Cutters-Loveland, CO


Cookie Cutters-Loveland, CO (1083 reviews)



9063, 1617 Fall River Dr, Loveland, CO, 80538, United States

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You can book at Cookie Cutters-Loveland, CO Loveland online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Loveland, CO staff member and book from the dates available.


At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to


Reviewed by 1083 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Loveland, CO were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 7:00 PM
TUE 9:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 9:00 AM to 7:00 PM
FRI 9:00 AM to 7:00 PM
SAT 9:00 AM to 7:30 PM
SUN 10:00 AM to 6:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

Commented reviews only





04 Dec 2019
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18 Feb 2019
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Loveland
06 Sep 2020
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Comment

This salon has gone down hill in a very bad way.. when they say do not be late that means arrive 5 minutes early because of you call in 1 minute past what their clock states... they have already called their next “friend” customer to come in early. They also do not respond to requests to discuss concerns. I have gone to this salon since it opened and have never been treated as rudely as I was last week. The new employee working that day has absolutely no customer service skills.



Yuma
30 Mar 2018
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17 Nov 2019
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18 Oct 2019
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

First, the person that cut my child's hair was very nice and attentive. On the other hand, the person that appeared to be acting as "Manager" was down right LAZY! There were 3 customers in the store and she spoke of how "busy" they were over and over again. (no one cares!!). She had just finished one customer and her co-worker had finished another. That left one customer, us - we were a walk-in. While we then waited another 10 minutes while no one was being seen, she told 3 customers that had walked in that their were no appointments and that there would be a 45 minute wait! All three left without being seen. After another 5-10 minutes, she asked her co-worker to see us which she happily did. Her co-worker saw 4 customers to her one! My Granddaughter's haircut took all of 10 minutes! To top things off, as I approached the desk to pay the "Manager" quickly closed her facebook page and put her cell phone away @#$% It was apparent that the she was only interested in the customers that had made appointments and had no desire to service any walk-ins no matter how much free time she had. Given the little time and effort that is given to cutting hair, twice that amount of customers could have been serviced in the time that I sat there unattended. Very, very poor customer service. I understand that they are working with children all day and that it can be daunting however it is important to have a professional attitude no matter what. Additionally, the so called "manager" or just a bossy co-worker could use a clothing and hair makeover of her own. Very sloppy and generally looked unkept and unprofessional. By the way, no one is interested in how busy you are at work! You are not busy, you are LAZY! Get happy or get gone!


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